Support Center
Find answers to common questions and get help with UKLandlord.App
Frequently Asked Questions
How do I create my first property listing?
To create your first property listing, go to the Properties section in your dashboard and click "Add Property". Fill in the property details including address, type, and rental information. You can add photos and documents later.
What documents can I generate with UKLandlord.App?
You can generate various landlord documents including Section 21 notices, Section 8 notices, tenancy agreements, how-to-rent guides, and other standard forms. All documents are tailored to UK landlord requirements.
Are the generated documents legally compliant?
Our documents are based on current UK landlord-tenant law, but they are for general information only and not legal advice. AI is not a solicitor. Always verify critical actions with a human. Always review documents carefully and consult a solicitor for complex situations.
Can I customize the generated documents?
Yes, all generated documents can be customized with your specific property and tenant details. You can also add additional clauses or modify existing content as needed.
How do I add tenant information?
Go to the Tenants section and click "Add Tenant". Enter their contact details, tenancy start date, and link them to the appropriate property. You can also upload tenant documents and track rent payments.
Can I track rent payments?
Yes, you can track rent payments in the Financial section. Record payments, set up recurring rent schedules, and generate rent statements for your tenants.
How do I update my payment information?
Go to Settings > Billing to update your payment method, view invoices, and manage your subscription. You can also download receipts and billing history.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from the Settings > Billing page. Your account will remain active until the end of your current billing period.
The app is running slowly. What should I do?
Try refreshing your browser or clearing your browser cache. If the issue persists, check your internet connection or try using a different browser. Contact support if problems continue.
I can't log into my account. Help!
First, check that you're using the correct email address and password. If you've forgotten your password, use the "Forgot Password" link on the login page. Contact support if you continue to have issues.
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Last updated: 08/09/2025, 20:34:04
Important Notice
UKLandlord.App provides general information only and is not a substitute for professional legal advice. AI is not a solicitor. Always verify critical actions with a human. Always consult a qualified solicitor for complex legal matters.